SanDisk® Global Customer Support (Europe)
For legacy U3 smart Cruzers - Formatting after uninstall U3. You should first uninstall U3.
MP3 players - The user must change in MSC mode before connecting to the PC.
STEP 1 -Connect the flash drive, MP3 player (in MSC mode), memory card or card reader to PC
STEP 2 - Open the computer management console
1. Open the computer management console
Accessing the Computer Management Console
2. Under Storage, click Disk Management on the left pane.
Windows 7 or Vista
Windows XP
STEP 3 - Format the device / MP3 player
1. Right-click on the drive / device you want to format then select Format.
2. Occasionally, a warning may come out concerning active partition, click Yes.
3. You can leave the formatting options such as the Volume label and File system to default.
4. Click OK to format.
NOTE: If the above steps do NOT resolve the problem or if the lock switch is missing or broken, please back up your data and request a replacement using our online web form.
