SanDisk® Global Customer Support (Europe)
Data recovery for Solid State Drives (SSD)
How do I recover data on my Solid State Drive (SSD)?
SanDisk warranty does NOT include or provide for data recovery or reimbursement. This is specifically stated in our warranty. The SanDisk warranty covers the product itself, but does NOT cover any damages due to data loss. It is recommended to make regular backups of all your data.
Disclaimer Notice: Use of Third-Party Software or Websites
Disclaimer Notice: Use of Third-Party Software or Websites
For Functional SSD drives
If your SSD is functional, you can try using a data recovery program. There is a probability that your data can be recovered after accidentally deleting files.
SanDisk recommends using our preferred, platinum partners for data recovery:
- Ontrack
- Datarecovery.com
- Drive Savers Data Recovery
- Secure Data Recovery
Click the links below for your geographic location:
- Americas (North America, Central America, South America)
- EMEA (Europe, Middle East, Africa)
- APAC (Australia, New Zealand, Asia)
For Non Functional SSD drives
If your SSD is no longer functional or cannot be accessed by your computer, you will need to send it to a data recovery company. They will attempt to recover data on your SSD. SanDisk recommends Kroll Ontrack or DriveSavers. These companies specialize in SanDisk products.
Please acknowledge that:
If your SSD is no longer functional or cannot be accessed by your computer, you will need to send it to a data recovery company. They will attempt to recover data on your SSD. SanDisk recommends Kroll Ontrack or DriveSavers. These companies specialize in SanDisk products.
Please acknowledge that:
- There is NO guarantee that data recovery will be successful. SanDisk is NOT responsible for the recovery or transfer of your data. You must work with the data recovery vendor directly to receive any recovered data.
- SanDisk will have NO access to your data and is NOT responsible for data on your old drive in any manner.
- SanDisk does NOT take any responsibility for your data, recovery of your data from your device, acts or omissions of the data recovery company and/or expenses during and after data recovery process.
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