SanDisk® Global Customer Support (Europe)
Secure Erase and Sanitize both securely erase all user data and reset the SSD to out of box performance
Sanitize
NOTE: Not all SanDisk SSD support Sanitize. Refer to the SanDisk SSD Dashboard to see if your SanDisk SSD support Sanitize
1. In the SSD Dashboard first select the Tools tab and then on the left side select Sanitize
2a. Secondary drive: If the SSD is not the system/boot drive (C: drive) you can simply select Erase now and follow the prompts to sanitize the SSD.
2b. Primary Drive: If the SSD is the system/boot drive (C: drive) you will need to choose Create USB Drive to create a bootable USB drive that can be used to sanitize the SSD
Once the Bootable USB drive has been create Restart your computer and select to Boot from the USB drive (all data on the USB drive will be destroyed so ensure no important data is on the USB drive)
Refer to your computer documentation for instructions on how to boot from a USB drive
Once you have booted into the bootable USB sanitize tool you will see a list of all drives identified by the model number and to the left will be the name of the drive as identified by the sanitize tool.
Enter the Device name (indicated above by the red circle) of the drive you want to sanitize
Once the drive is selected type Y to confirm and press enter
Type N to exit the sanitize tool reboot the computer.
Secure Erase
1. In the SSD Dashboard first select the Tools tab and then on the left side select Secure Erase
2. Connect a USB drive and select that USB drive (all data on the USB drive will be destroyed so ensure no important data is on the USB drive)
3. After you have booted into the bootable USB Secure Erase tool you will see a list of all drives identified by the model number and to the left will be the name of the drive as identified by the Secure Erase tool.
4. Enter the Device name (indicated above by the red circle) of the drive you want to Secure Erase
NOTE: If you get an Invalid device type Y and press enter.
5. Type Y and press enter
NOTE: If the SSD is in a security frozen state you will be notified the security is frozen. To remove the security frozen state on a 2.5 formfactor SanDisk SSD, disconnect the power cable from the SSD and reconnect it and then continue with the secure erase.
6. Type N and reboot the computer.
