SanDisk® Global Customer Support (Europe)

The Sansa Media Converter application is available via the Sansa Firmware Updater, an application designed to deliver the latest software support, User's Manuals, and product firmware right to your desktop.

Note: The Sansa media converter and Sansa Firmware updater are available for Windows operating systems only. These software applications are not available for MAC.

STEP 1 - Download and install Sansa Firmware Updater


STEP 2 - Download and install the Sansa Media Converter application
1. Connect your Sansa player to the PC.  The Sansa Firmware Updater should launch automatically.


1a. OPTIONAL: Click Start then go to Programs > SanDisk > Sansa Updater > Sansa Updater to run the installer manually.


2. Click to select the Sansa Media Converter check box, and then click Download Now.


3. Click Finish.



STEP 3 - Launch the Sansa Media Converter application
Click Start then go to Programs > SanDisk > Sansa Updater > Sansa Media Converter.

Note: If you are having issues downloading the Sansa Media converter check your firewall settings and ensure the Sansa Firmware updater has permission to access the Internet.