SanDisk® Global Customer Support (Europe)

How do I reset the Wireless Media Drive?

The Wireless Media Drive can be reset by holding down the power button.

1. To perform a password reset, verify both the Battery and Wi-Fi LED lights are illuminated then press and hold the power button for 10 seconds. You will see the LED turn off then all three LED's will begin blinking. Release the power button once all 3 indicator lights begin to blink. This process will reset the Admin and Wi-Fi passwords to their defaults: (Admin default = "admin") (Wi-Fi Security default = no password)

2. To perform a hard reset, verify both the power and Wi-Fi LED lights are illuminated then press and hold the power button for 25 seconds. Release the power button once all 3 indicator lights begin to blink. (this method will force a frozen drive to reset)

NOTE: Resetting the Wireless Media Drive will not delete any content from the drive.